Terms of Service

Last updated: June 11, 2026

These Terms of Service ("Terms") govern your access to and use of the EZ-Close platform ("Service") provided by EZ-Close LLC ("EZ-Close," "we," "us," or "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

EZ-Close is a real-estate transaction management platform that helps title and escrow companies, lenders, realtors, attorneys, and other authorized participants coordinate documents, fees, and communications related to real estate closings.

2. Accounts and Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. You are responsible for keeping your account credentials confidential and for all activity under your account. You agree to notify us promptly of any unauthorized access.

3. Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms and our Acceptable Use Policy. Users with a company membership may create transactions on the platform; each transaction must designate a closing company (a title/escrow company or, in attorney states, a closing attorney) that is already established on the platform. Other participants may join a transaction only by invitation.

4. Customer Data

You retain all rights in the data, documents, and content you upload to the Service ("Customer Data"). You grant EZ-Close a limited license to store, process, transmit, and display Customer Data for the purpose of providing and improving the Service. You are responsible for ensuring that you have the right to upload and share Customer Data and that doing so does not violate any law or third-party right.

5. Fees

EZ-Close charges a flat platform fee of $35 per side of a closed transaction ($70 for a purchase, $35 for a refinance), billed only if the transaction closes. EZ-Close invoices the closing-side company (the title/escrow company or closing attorney) directly on a monthly basis for transactions funded in the prior calendar month, charged to the company's saved payment method (card or ACH). Terminated transactions are not billed. Invoices unpaid 30 days after the due date may result in suspension of the ability to create new transactions until the balance is paid. Pricing terms may be modified with reasonable notice.

6. Confidentiality and Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data. No system is perfectly secure, however, and we make no guarantee that unauthorized access will not occur. You agree to maintain reasonable security on your end, including using strong passwords and enabling multi-factor authentication where offered.

7. Third-Party Services

The Service may interact with third-party services (e.g., document production tools, e-signature providers, payment processors). Your use of those services is governed by their own terms and privacy policies.

8. Intellectual Property

The Service, including all software, designs, logos, and documentation, is the property of EZ-Close or its licensors and is protected by intellectual property law. You receive only a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms.

9. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if continued access creates a risk to EZ-Close or other users, or if required by law. Upon termination, your right to use the Service ends, but provisions of these Terms that by their nature should survive will survive.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied. EZ-Close disclaims, to the fullest extent permitted by law, all warranties including merchantability, fitness for a particular purpose, and non-infringement. EZ-Close is a workflow coordination platform; it does not provide legal, financial, tax, regulatory, or compliance advice.

11. Limitation of Liability

To the maximum extent permitted by law, EZ-Close's total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts paid to EZ-Close in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100). EZ-Close will not be liable for indirect, incidental, consequential, special, or punitive damages.

12. Indemnification

You will defend, indemnify, and hold harmless EZ-Close and its affiliates, officers, employees, and agents from any claim arising out of (a) your use of the Service, (b) your Customer Data, or (c) your breach of these Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Alaska, without regard to its conflict of laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Anchorage, Alaska, for any dispute arising out of or relating to these Terms.

14. Text Message (SMS) Notifications

If you opt in to text message notifications, EZ-Close will send automated text messages about your transactions (such as new documents, fee discrepancies, messages, and closing status changes) and login verification codes to the mobile number you provide. Consent to receive text messages is not required to use the Service. Message frequency varies. Message and data rates may apply depending on your mobile phone service plan. You can opt out at any time by replying STOP to any message or by updating your notification settings, and you can get assistance by replying HELP or contacting hello@ezclose.co. Mobile carriers are not liable for delayed or undelivered messages, and message delivery is subject to carrier availability and effective transmission from your network operator. See our Privacy Policy for how we handle mobile numbers and consent records.

15. Changes

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting a notice on the Service or sending an email). Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Reach us at hello@ezclose.co.